Shipping Policy

Thank you for shopping with us. This policy explains our shipping methods, costs, and delivery timeframes for different types of products.

Order Processing

Orders are typically processed within 2-3 business days. Orders placed on weekends or holidays will be processed on the next business day.

Shipping Confirmation

Once your order ships, you will receive a confirmation email with tracking information. Please allow 24-48 hours for tracking information to become active.

Estimated Time of Arrival (ETA)

Delivery will be made within 3 - 5 business days after shipping. We always try to get your order to you as quickly as possible. Delivery times depend on when your order is placed, where you are located, and courier schedules.

Shipping Cost

We offer free shipping on all orders over R3500. Orders less than R3500 are charged a flat-fee delivery rate of R130. Some remote or difficult-to-service areas may carry an additional delivery charge, even if your order qualifies for free delivery. If this applies to your order, we’ll contact you before dispatching anything, so there are no surprises.

International Shipping

Unfortunately, we do not currently offer international shipping.

Lost or Damaged Packages

If your package is lost or arrives damaged, please get in touch with us immediately. We will work with the shipping carrier to resolve the issue and ensure you receive your order.

Contact Us

For shipping questions, please contact our customer service team.